Terms and Conditions
1. Delivery & Collection: Within Dubai, pickup and drop-off are free of charge. However, for other Emirates, customers should consult with counter staff regarding applicable charges.
2. Security: Customers must pay a security deposit which will be retained for 30 days. In addition, customers must provide a copy of their passport with a visa page and entry stamp or Emirates ID copy, as well as a valid driving license copy.
| Car | Security Deposit Amount |
| Kia Sportage 2020 | 1000 |
| Mitsubishi Attrage 2022 | 750 |
| Mitsubishi Attrage 2021 | 750 |
| Nissan Sunny 2023 | 750 |
| Nissan Micra 2020 | 750 |
| Chevrolet Groove 2023 | 1000 |
| Mitsubishi Pajero 2020 | 1500 |
| Mitsubishi Montero Sport 2019 | 1500 |
| Mitsubishi Xpander 2021 | 1250 |
| Chevrolet Captiva 2023 | 1500 |
| Mitsubishi Outlander 2024 | 1500 |
| Mitsubishi Eclipse 2020 | 1500 |
| BMW X2 2020 | 1500 |
| BMW X2 2023 | 1500 |
| Nissan Xtrail 2020 | 1500 |
| Nissan Kicks 2020 | 1500 |
| Pajero Signature 2018 | 1500 |
| Jac J7 2023 | 1000 |
| Jac Js4 2023 | 1000 |
| Jac S3 2023 | 1000 |
| BMW 520 I 2021 | 1500 |
| Nissan Patrol Platinum 2019 | 3000 |
| Nissan Patrol Titanium 2021 | 3000 |
| Mercedes S500 2018 | 3000 |
| BMW 420 I Convertible 2021 | 2000 |
| Dodge Ram 2022 | 3000 |
| BMW 420 I Convertible 2022 | 2000 |
| Tesla Model 3 2023 | 3000 |
| Tesla Model X 2020 | 3000 |
| Bentley Bentayga 2019 | 5000 |
| Porsche Cayenne GTS 2015 | 1500 |
| Bentley Bentayga 2022 | 5000 |
3. Insurance: All vehicles are insured in the UAE. If the vehicle is damaged or in an accident, customers must pay a minimum insurance excess claim charge of AED 2000. A police report is mandatory in such cases. If there is no police report, the customer will be responsible for the full cost of repairs.
4. Driving licenses: Customers must have a valid international driving license from the country on whose passport they are traveling. For UAE residents, a valid UAE driver’s license is required.
5. Credit Cards: Visa or MasterCard credit cards are accepted.
6. Age Restrictions: Drivers must be at least 23 years old and have held a valid driving license for more than 6 months.
7. Theft Protection: Theft protection insurance cover is not included.
8. Toll Tax: A toll tax of AED 5 per crossing will be charged.
9. Parking Fee: Customers must pay parking fees directly at parking meters.
10. Fines: Customers will be responsible for any fines incurred while the vehicle is in their possession.
11. Vehicle Prohibition: Racing, towing, off-road driving, and any other activities prohibited by UAE law are not allowed.
12. Vehicle Impound: If the government impounds the vehicle for any reason, the customer will be charged a loss of rent.
13. Mileage Restriction: Customers are allowed to drive up to 250 km per day or up to 5000 km per month. Any additional kilometers will be charged at AED 1 per km or AED 15 per km for luxury cars.
14. Non-Coverage: Loss or damage to personal belongings is not covered.
15. Driving Restrictions: Driving under the influence of alcohol or drugs is strictly prohibited. Emergency road services are available, and customers should inquire at the counter.
16. Petrol: Customers must return the vehicle with the same fuel level as when it was rented. Otherwise, they will be charged for the difference.
17. Rental Period: The rental period is a minimum of 24 hours.
18. Additional Driver: A fee of AED 200 will be charged for each additional driver.
19. Cancellation: If customers cancel the rental before the rental period, the full amount will be charged.
20. Other Conditions: Customers acknowledge that the vehicle was delivered to them in good condition and fit for the purpose of use. Customers should return the vehicle without any alterations.
21. Working Hours: The rental company's working hours are from 9 am to 6 pm, except on Fridays.
22. Smoking: Smoking inside the car is prohibited, and customers will be charged AED 1000 for smoking inside the vehicle.